LINE OA automation for Thai businesses

In Thailand most customers reach businesses through LINE rather than email or phone. We build systems that connect a LINE Official Account directly to your business database, so common questions are answered automatically around the clock and handed to a real staff member when a question is too complex for the system.

The system supports Flex Messages that show product listings, prices, and an order button in a single message, plus LIFF integration for screens that need longer forms or payment. Setup starts at 60,000 THB and excludes LINE's own per-message charges.

What we do not do is message customers who have not given consent — besides breaching PDPA, it gets LINE OA accounts suspended.